The largest notary company in the country, NNA requested a website redesign to make the complex process of becoming a notary more clear and easy to follow.
The new website offered a more open, clean and organized design that quickly located what state you wanted to apply in and guided you through an easy step-by-step application process that assisted you in the training, package details, insurance, membership and e-Commerce supplies section, along with a logged-in membership portal that tracked your commissions and status. The updated design was fully responsive, allowing you to get everything completed on your desktop, tablet, or mobile device.
Client: National Notary Association
Roles: Discovery, Responsive Wireframes, Prototyping, Usability Testing